Terms of Use

These Terms of Use (“Terms”) govern your access to and use of Upliftthrive’s website, content, and services (collectively “Services”). By accessing our Services, you agree to these Terms and the laws of the Republic of Ghana. If you do not agree, please discontinue use immediately.

We may revise these Terms periodically. Continued use of our Services after updates constitutes acceptance of the revised Terms. Last updated: 1 May 2024.

Use of website and content

Our website provides information about financial habit guidance. All content is for educational purposes and does not constitute financial, investment, legal, or tax advice. You are responsible for verifying any information before relying on it.

  • You may view, download, or print materials for personal use but may not republish, sell, or distribute without written consent.
  • You agree not to compromise website security, disrupt operations, or misuse communication channels.
  • We reserve the right to suspend access if we suspect misuse or breach of these Terms.

Service engagements

Engagements between you and Upliftthrive are governed by separate agreements outlining scope, deliverables, confidentiality, and payment terms. Key expectations include:

  • Both parties commit to timely communication and provision of accurate information.
  • Session schedules, access to resources, and facilitator assignments are agreed upon in writing.
  • We may decline requests that conflict with our ethical standards or regulatory obligations.
  • Cancellation and rescheduling policies are detailed in engagement letters or proposals.

Client responsibilities

To maximise value from our Services, you agree to:

  • Provide accurate information about your financial context and promptly update us on relevant changes.
  • Use our guidance responsibly and seek independent professional advice when making financial decisions.
  • Respect intellectual property, confidentiality commitments, and codes of conduct shared during engagements.
  • Comply with applicable Ghanaian laws, including tax, anti-money laundering, and data protection requirements.

Our commitments

We strive to deliver Services with professionalism, care, and integrity. Specifically, we will:

  • Provide qualified facilitators experienced in financial literacy, coaching, or related disciplines.
  • Maintain transparent communication, share updates promptly, and address concerns respectfully.
  • Handle personal information according to our Privacy Policy and Ghanaian data protection laws.
  • Disclose conflicts of interest and refrain from accepting commissions linked to financial products we reference.

Intellectual property

All content, including text, graphics, logos, icons, and tools, is owned by Upliftthrive or licensed to us. You may not copy, modify, or create derivative works without prior written permission.

Limitation of liability

While we take care to provide accurate content and dependable guidance, the final responsibility for decisions remains with you. To the fullest extent permitted by Ghanaian law:

  • We are not liable for indirect, incidental, or consequential damages arising from your use of the website or Services.
  • We do not guarantee specific financial outcomes or investment returns.
  • We are not responsible for losses caused by third-party service providers or events beyond our control.

Indemnity

You agree to indemnify and hold harmless Upliftthrive, its employees, and partners from claims or damages arising out of your breach of these Terms or misuse of our Services.

Third-party links

Our website may reference third-party resources or websites. These links are provided for convenience and do not imply endorsement. We are not responsible for the content, security, or practices of third-party sites.

Governing law and dispute resolution

These Terms are governed by the laws of the Republic of Ghana. Parties agree to attempt amicable resolution of disputes through negotiation. If unresolved, disputes may be submitted to mediation or arbitration in Accra, subject to the Alternative Dispute Resolution Act, 2010 (Act 798). Courts in Ghana have exclusive jurisdiction over unresolved matters.

Contact information

For questions about these Terms, contact us at:

Address: 11 Ring Road East, Accra, Ghana

Email: [email protected]

Phone: +233 24 503 9917